City of El Cajon, CA

Background

Situated in the San Diego County region, the City of El Cajon is known for its diverse community and dynamic economy. In this, city officials face the challenges of managing increasing traffic and ensuring road safety.The city's traffic division is dedicated to addressing public speeding complaints and making informed decisions on traffic calming measures to enhance safety and improve the quality of life for its residents.

Traffic Calming Challenges

As its website states, El Cajon exemplifies exceptional municipal service with an innovative mindset. The city sought a solution to maximize the time and resources of its traffic division.

Some hurdles El Cajon faced:

1. Lack of Instant Traffic Data: The city required precise speed and traffic volume data to make decisions on traffic calming measures and all-way stop requests
2. Strain on Resources: The traffic division needed a solution to reduce reliance on external traffic consultants and streamline data collection processes
3. Backlog of Request:  Traffic management was overwhelmed by the number of requests and ability to resolve request efficiently.

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Traffic Calming Solution

How El Cajon implemented Urban SDK:

1. Needs Assessment:  Identifying the city's primary challenges related to speeding and traffic calming.
2. Platform Integration: Seamlessly integrating Urban SDK's software with the city's existing traffic management systems
3. Training and Support: Providing thorough training materials and continuous support to ensure effective use of the platform.
4. Data Collection and Analysis: Utilizing the platform to collect and analyze speed data, offering actionable insights for traffic management decisions
5. Alignment Meetings: Structured calls to ensure all stakeholders are getting the most out of their Urban SDK subscription

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Customer Success with Urban SDK

How El Cajon succeeds with Urban SDK:

1. Monitor 85th Percentile Speeds:  Use validated roadway data to confirm the 85th percentile speed on particular streets, aiding in the decision-making process for traffic calming measures
2. Evaluate Traffic Volumes: Access a range of traffic volume data to compare with counts from traffic consultants, helping to narrow down data ranges and reduce reliance on external resources, such as consultants
3. Improve User Experience: Benefit from a user-friendly interface and regular updates, making it easier for the traffic division to access and utilize crucial data

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Conclusion

The partnership with Urban SDK has transformed El Cajon's approach to managing speeding concerns and enhancing traffic safety. By leveraging accurate speed and traffic volume data, the city can now make informed decisions on traffic calming measures, validate citizen complaints effectively, and reduce reliance on external resources. This has led to safer roadways and improved community trust.